Twanna Hodge, Integrating Cultural Humility into Public Services Librarianship, INTERNATIONAL INFORMATION & LIBRARY REVIEW, 2019, https://doi.org/10.1080/10572317.2019.1629070.
This article was written by the first-ever Diversity Resident Librarian at the University of Utah library. In it, the author challenges public services librarians to explore and address their implicit biases, and to incorporate cultural humility in their librarianship practice.
Of course, this type of exercise in self-auditing and vulnerability can be difficult and uncomfortable for people who engage in it. As the author points out, some of our most pervasive biases develop on a subconscious level from the time we are very young, as we process messages and opinions about the world, other people, and other cultures that we get from our families, our friends, and others. These types of biases, which include “both favorable and unfavorable assessments” are, as the author notes, “pervasive.” However, this does not mean that they have to be permanent.Continue reading